FAQ

Frequently Asked Questions...

Rainbow Play Systems

  • How long has Rainbow been in business?

    Rainbow Play Systems has been building the finest playsets since 1985. Rainbow is committed to building the finest outdoor swing sets and playsets that help children grow and learn. Rainbow Play Systems is known for high-quality wood playsets of exceptional value and durable good looks. Our preference for natural materials comes with a commitment to the earth and a responsibility to sustain and renew its resources. You can trust Rainbow Play Systems as an environmentally sound swing set choice. We're parents, too. Learn more about Rainbow Play Systems.

  • What type of lumber do you use?

    Rainbow Play Systems are made from 100% Cedar. Check out our Why Rainbow? for details about Quality, Lumber, Safety Construction and Hardware.

  • Does my yard have to be perfectly flat?

    No, we prefer the area under the fort to be flat and level within 6" or less. If the slide is going downhill, that will make the slide more FUN.  Please give your dimensions to your Playset Specialist with photos so we can provide input.

  • What if the set I want is a little too big for my space?

    We can assist you in customizing the playset to fit in your play space. Please give your dimensions to your Playset Specialist with photos so we can provide input. We also offer a Site Evaluation.

  • Do you offer installation for your products?

    Yes, we offer Delivery & Installation for our Playsets, Trampolines, Basketball Hoops, Rubber Mulch and more. Check out our Sales & Deals for current Promotions and Coupons.

  • Can I add-on to my playset later?

    Yes, many families will add-on as their children grow.  Examples include monkeybars, rockwall, firepole, double-decker, penthouse, corkscrew climber, even a bridge and/or a tunnel to connect to a second playset! These Add-Ons are perfect for Birthday Presents, Christmas Presents and good Report Cards. FUN!

     

  • What if I want to build it myself?

    No problem, our playsets are designed to be assembled by mom and dad too. All of the playset components are pre-cut, rounded, sanded, stained and pre-drilled. There is no cutting required. Easy to read instructions allow you to install most of our sets in 3 to 8 hours.

  • What type of Warranty does my playset come with?

    Rainbow Play Systems is proud to offer you the Best Warranty in the Industry with our Exclusive Lifetime Warranty

  • What if we move?

    Playground King offers Professional Relocation of your playset within Florida. Rainbow Playsets are designed to be taken down, moved and re-assembled. If you are moving out of state, we can disassemble your playset for your movers and connect you with the Rainbow Dealer in your new area. With over 250 locations worldwide a local Rainbow dealer is there to help just about anywhere.

  • What type of maintenance is required?

    Your Rainbow Play System includes a Lifetime Warranty. As needed, you will want to tighten the hardware on your playset. We recommend cleaning and re-sealing your playset as needed with Rainbow Stain & Sealer. Playground King offers both a Standard or Deluxe Tune-Up Service, learn more here: Services.

  • Can you remove my old playset?

    Yes, email us photos so we can price the removal and haul away for you.

  • Do you offer Financing or Layaway?

    Yes, we offer 0.00% Financing for either 6, 9 or 12 months. The approval can be obtained over the phone or in person. We also offer Layaway for our customers who are not ready to take delivery of their playset right away or need a little more time to complete their purchase.  Learn more about Financing & Layaway.

Springfree Trampolines

  • How does a Springfree Trampoline work?

    Springfree is a SoftEdge trampoline that uses strong, flexible composite rods in place of springs with a Flexinet enclosure that keeps the jumper from falling off the trampoline.

  • Is a Springfree Trampoline as bouncy as a traditional trampoline with Springs?

    The feel of the bounce on a Springfree Trampoline has a much smoother, non-jarring bounce, which is much gentler on knees and joints.  The bounce is a high or if not higher than a traditional trampoline.

  • How soft is the edge?

    Springfree Trampoline’s SoftEdge™ is 30 times more shock absorbent then pads over springs on traditional trampolines.

  • Why doesn't a Springfree Trampoline have pads around the edge?

    The Springfree Trampoline does not have safety pads over springs because it doesn't have any Springs.

  • Tell me about the Springfree Net & Poles?

    Our Safety Net is very strong and flexible. It cushions jumpers and gently re-directs them back to the center of the trampoline. There are no rigid steel poles to hold up the net so there is no risk of impact with the pole.

  • Do the Springfree Trampoline rods twist?

    Springfree Trampolines don't have any twisting action from the composite rods, it is lateral movement.

  • Maximum User Weight?

    Springfree Model | Structural Load Capacity | Maximum User Weight
    R54 | Compact Round | 838 lbs | 175 lbs
    R79 | Medium Round | 1,100 lbs | 220lbs
    O77 | Medium Oval | 1,100 lbs | 220 lbs
    O92 | Large Oval | 1,100lbs | 220 lbs
    S113 | Large Square | 1,100 lbs | 220 lbs
    S155 | Jumbo Square | 1,100 lbs | 220 lbs

  • Is the Springfree Trampoline weather-resistant? Can it stay up through all seasons?

    All components of the Springfree Trampoline are weather-resistant, including UV stabilized mat and net rods, a galvanized and powder-coated steel frame and a UV stabilized polypropylene mat and safety enclosure. Your Springfree Trampoline can be used all year and does not need to be covered or packed away even during the harshest summers or the coldest winters.

  • Is my old trampoline really that dangerous?

    Yes! Springfree has removed the two most common causes of injury on a trampoline.  #1 - there are NO SPRINGS.  #2 - there are no rigid posts to hit your head on.

  • What is the Springfree Warranty?

    Springfree offers Best Warranty in the Industry with our Exclusive Springfree Trampoline Warranty

Goalrilla Basketball Hoops

  • Do you offer Delivery & Installation?

    Yes, we offer Delivery & Installation for our Playsets, Trampolines, Basketball Hoops, Rubber Mulch and more. Check out our Sales & Deals for current Promotions and Coupons.

  • What is the Installation Process?

    The Installation for your Goalrilla Basketball Hoops is a two-visit process. On the first day, we dig the hole, pour the concrete footer and set the bolts and plate and wait for the concrete to dry. On the second day, we assemble the hoop, mount it to your footer and you are ready to play!

  • Is there anything I need to do prior to Installation?

    Call 811 to have your utilities marked for FREE. This will ensure there is nothing in the way of where you would like your hoop installed.

  • What is the overhang on a Goalrilla Hoop?

    It varies according to the model and the height setting you select. In general, the overhang is:
    4 ft. (DC72E1, CV72, & GSI)
    3 ft. (GS72c, CV60, GSII, CV54, & GSIII)
    2.5 ft. (GS60c & GS54c)

  • How much abuse can a Goalrilla Hoop take?

    Goalrilla is The Toughest Basketball System on the Planet and carries a Lifetime Warranty.

  • What if I move, can I take it with me?

    Yes. Call Playground King to order a new Anchor Footer.  We will disconnect your Hoop at your old house and bring it to your new house and mount it to your new Footer. Ta Da!

  • Are the Goalrilla Hoops Adjustable in Height?

    Yes, all Goalrilla systems are easily adjustable from 7.5 to 10 feet, allowing your hoop to be enjoyed by players of all ages.

  • Can you paint Court Lines for me?

    Yes, we offer a Basketball Key which includes the regulation line, free-throw line, circle, hash marks, painted on a smooth surface such as a concrete driveway. And we also can add a “3-Point Line" to Painted Basketball Key. Not intended for brick paver driveways. Intended for outdoor use. 

 

Call 813-875-5500, click Chat below or email sales@playgroundking.com